Verify your 36 bd account
We ask for identity documents before your first withdrawal to make sure the account belongs to you and the payout reaches the right wallet. Upload a clear photo of your national ID or passport and a recent selfie. The verification team checks the documents against your account details, then approves your withdrawal access. This step stops anyone else from pulling money out
of your balance. Once verified, you can withdraw without repeating the process unless we need to reconfirm details later.
- Prepare your documents — Have your national ID or passport ready, plus a recent selfie. Make sure the text on the ID is readable and your face is clear in the photo.
- Upload through your account settings — Go to account verification in your profile. Select the document type, take or upload the photos, then submit. The interface shows what we need before you start.
- Wait for the verification team to review — Our team checks the documents against the name and wallet details on your account. This usually takes a few hours during business days.
- Withdrawal access opens after approval — Once verified, your account gains full withdrawal privileges. You can request payouts anytime without uploading documents again unless we need updated information.