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Terms Conditions for Your 36 bd Account

We've written these terms to show you how your account works, what we expect when you deposit or withdraw through bKash, Nagad or Rocket, and how we handle disputes or verification checks. Read through before you open your account so you know what applies.

Account eligibilityDeposit & withdrawal rulesGame access termsVerification stepsDispute resolution

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How These Terms Apply to You

36 bd Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms govern your use of the 36 bd platform and every transaction you make through it. By opening an account, you confirm that you meet the legal age and jurisdiction requirements in Bangladesh and that online gaming is permitted under your local law. We operate

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this platform for eligible regions only; access depends on your location and compliance with local regulations. When you deposit via bKash, Nagad or Rocket, you agree that the payment clears through your own verified account and that you will not dispute legitimate transactions after they settle.
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Withdrawals require identity and payment-method verification before they process; we reserve the right to request documents or delay a payout if we detect unusual account activity or suspect fraud. Game outcomes are determined by certified random-number generators supplied by our studio partners; we do not alter
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results, but we may void bets placed during a technical fault or after an event has already concluded. If you breach these terms by opening multiple accounts, sharing login credentials, or using the platform for money laundering, we will close your account and forfeit any balance.
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Disputes are resolved through our support channels first; if that fails, you agree to settle the matter under Bangladesh jurisdiction. We update these terms occasionally and will notify you through email or an account message when material changes take effect. Continued use of the platform after
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an update means you accept the revised terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS ENFORCEMENT

How We Apply and Enforce These Rules

We built these terms to protect both you and the platform. Here's what we do to keep everything fair—verification steps before withdrawals, automated checks for duplicate accounts, and clear dispute paths when something goes wrong.

Account Verification

Before your first withdrawal clears, we check your identity and payment method. Upload a photo ID and a recent utility bill or bank statement that matches your registered address; most verifications finish within a few hours.

Duplicate Account Detection

Our system flags accounts that share the same device, payment method or verification documents. If we find duplicates, we close the newer account and move any clean balance to the original one before you lose access.

Dispute Resolution

If you disagree with a voided bet, a blocked withdrawal or a closed account, contact support with your account ID and a short explanation.

Terms Update Notices

When we revise these terms, we send an account message and an email at least seven days before the change takes effect.

TERMS SUPPORT

Where to Ask About These Terms

If any clause here feels unclear or you need to confirm how a rule applies to your account, reach us through the channels below. We handle terms questions the same way we handle account support—direct answers, no runaround.

Live Chat Open the chat widget in your account dashboard and ask about any term you need explained. Our team walks you through the clause and shows you how it applies to your deposit, withdrawal or game session.

Email Support Send your terms question to our support email with your account ID. We reply with the relevant section and a plain-English summary so you know exactly what the rule means for your wallet or game access.

Account Messages Check your account inbox for any terms updates we send. When we revise a clause that affects deposits, withdrawals or bonus eligibility, we post a message there so you see it before your next session.

Common Questions About Our Terms

We close the duplicate and transfer any legitimate balance to your original account. If both accounts show clean activity, you keep the funds; if one was used to claim a bonus twice, we forfeit that balance and keep the original account open.

No. We hold withdrawal requests until you upload ID and proof of address. Most verifications finish in a few hours; once approved, your withdrawal processes using the same bKash, Nagad or Rocket number you deposited from.

Only if the game malfunctioned or the result was delayed past the event close time. Normal losses stand; we don't reverse bets because you changed your mind or misread the odds before you confirmed the stake.

You confirm that when you register. We provide the platform for eligible regions; it's your responsibility to check local law and ensure you meet the age and jurisdiction requirements before you open an account or place a bet.

Close your account before the new terms take effect. We give you at least seven days' notice through email and an account message; if you keep using the platform after the update date, we treat that as acceptance of the revised rules.

We can, but we usually explain. If we detect fraud, duplicate accounts or terms violations, we send a message with the reason and any balance disposition. You can reply through support if you think we made an error and we'll review the case again.

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